Hollywood Boulevard | New York Street | Mickey Avenue
Animation Courtyard | Sunset Boulevard | International Information Centre

International Information Centre

Get a question answered. Pick up a map. Leave a message for someone else in your group. At our International Information Centres, we are here to help you with these needs and much more. Scroll down this page for a complete listing of our services. And be sure to look us up when you visit. We're located right on Hollywood Boulevard.

Services available for International Guests:

• Multilingual Cast Members
• Guide Maps in English, French, German, Japanese, Spanish and Portuguese
• Personal Translation Units are available at "Walt Disney: One Man's Dream" attraction to translate the narration into French, German, Japanese, Portuguese and Spanish.
• Itinerary Planning
• Walt Disney World Ticket information and sales
• Disney Hotel information and reservations
• Disney Character greeting information
• Dining information and priority seating reservations
• Entertainment schedules
• Lost and Found
• Lost children
• Information and assistance for Guests with disabilities
• Disney Dollar exchange
• Information on private parties
• Information on behind-the-scenes educational and professional development programmes (in English). You can also call Florida 001-407-939-8687* for more information.
• Listening devices (in English only)

PARK AMENITIES AND SERVICES

Baby Changing/Nursing:

At Guest Services building inside the Main Entrance. Hosted by Carnation Baby Formulas.

Baby Pushchair:

Hires available in limited quantities at Oscar's Super Service inside the Main Entrance. Replacement Pushchairs available at The Costume Shop.

Banking:

An automatic teller machine (ATM) is next to the Production Information Window at the Main Entrance just outside the turnstiles. Provided by Bank One.

Camera Centre:

The Darkroom, presented by Kodak, is located on Hollywood Boulevard. For two-hour photo processing, drop your film where you see the PHOTO EXPRESS sign. Pick up prints at The Darkroom as you leave. See the Guide Map for locations.

Credit Cards:

VISA is the proud sponsor of the Walt Disney World Resort. Traveller's cheques, cash, Japanese Credit Bureau (JCB), Diners Club, Discover Card, MasterCard, American Express, and the Disney Credit Card are also accepted.

Dress:

Proper dress is required. Shirt and shoes must be worn at all times.

First Aid:

Located near Guest Services on Hollywood Boulevard.

Lockers:

Available next to Oscar's Classic Car Souvenirs at the Main Entrance.

Personal Translation Units (PTU):

Now you don't just see the magic, but you can hear it in your language too! One of the most exciting enhancements for our international Guests, is the new wireless technology being implemented into select attractions. These headphone devices provide narration in French, German, Japanese, Portuguese and Spanish at the Backlot Tour Pre-Show, Drew Carey: Sounds Dangerous Synopsis, Muppet Vision 3-D, Tower of Terror Pre-Show and Walt Disney: One Man's Dream Attraction. Pick up a PTU upon entering the attraction and return it upon exiting. The devices are also available at the International Information Centre in the Magic Kingdom Park and Epcot for a $100 refundable security deposit.

Postage Stamps:

Machine located at Oscar's Super Service.

Wheelchairs:

Available for hire in limited quantities at Oscar's Super Service inside the Main Entrance. Replacement wheelchairs available at The Costume Shop.

TRANSPORTATION:

By Bus: Disney-MGM Studios is easily accessible by Disney buses from all areas throughout the Walt Disney World Resort.

By Boat: Guests staying at Disney's Yacht Club Resort, Disney's Beach Club Resort, Disney's BoardWalk Inn and Villas, Walt Disney Swan and Walt Disney's Dolphin may reach Disney-MGM Studios by Friendship Water Launch.

*Please note that if you are under 18 years of age, you must have your parent's or guardian's permission to dial this number.