The Toontown team are committed to providing a high level of support to customers. You can browse through the following four help sections dedicated to your specific query.
1. Frequently Asked Questions (FAQs)
This comprehensive list of the most frequently asked questions is organised into categories providing answers for billing, technical and game play questions.
2. Player's Guide
The Player's Guide is the complete source for everything there is to know about Toontown, its features and how to play the game. If your question is about something within Toontown, please read the Player's Guide.
3. My Account
The My Account section of our website allows you to review your subscription and billing information, change your subscription plan or cancel your Toontown subscription. You can also update your Disney Membership information and your Toontown settings here.
4. Contact Us
The Toontown Member Services team is ready to help you if you can't find an answer to your question.
Please contact us if
you are having problems accessing or running the game, or if you experience a game crash,
you experience problems with our website,
you have any questions about your Toontown account,
you would like to report bad behavior of another player.
