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Toontown Help

Contact us

If you have a Toontown question, send it to our customer service team.

Before sending your question...

  • Please check out Frequently Asked Questions - they provide quick answers for common problems.
  • Make sure you add help@toontown.co.uk to the Safe Sender list in your e-mail address book - otherwise you might not get our response
  • If you have a Disney Member Name, please sign in first

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Toontown is an online service, so we do not offer phone support. We respond to most queries by e-mail within 48 hours.

Please select the category of your question.

If you prefer to contact us via e-mail, send your question to help@toontown.co.uk. However, we recommend you use this contact page.