***Superbia will be closing on 3rd May***
Disney Superbia is an exciting, free online place where you can visit all your favourite Disney Channel shows!
Your new neighbours, Ella and Max will help you explore your new virtual home and introduce you to all the local hot spots including the Suite Life On Deck cruise ship, the Shake It Up Dance Studio and the A.N.T. Farm. You earn gold by dreaming up new flavours in the ice cream parlour so that you can buy cool items and outfits to personalise your Superbia house and avatar!
After the 3rd May, will I be able to see my character and room?Expand
Unfortunately after the 3rd May, it won’t be possible . We encourage you to take pictures of all your creations before that date.
Is Disney Superbia safe?Expand
At Disney we take your online safety very seriously and Disney Superbia is no exception. No personal information is shown anywhere in Superbia and there is no way people you don’t know can contact you directly within the game. This makes Disney Superbia a very safe place for you to play online. However it is still best to always remember these rules whenever you are playing online.
1. Never give out personal information to anyone online. Your real name, age, where you live, phone number or school.
2. Never share your password with anyone, except your parents. Someone else might use your password and pretend to be you.
3. If someone does or says anything online to make you feel uncomfortable, tell your parent or guardian straight away
Is making friends in Disney Superbia safe?Expand
There are two ways you can make friends in Superbia. You can find your real life friends by asking them what their Share Code is and adding them to your game. Or you can make friends by visiting other people’s houses on the High Score Tables. Whatever way you choose to make friends in Superbia, we have made sure that it is really safe.
Friends can send gifts, emoticons and like your house but there is no text chat or any way players can find out your personal information, so things like your full name or email address. This means that you don’t have to worry when you play Superbia as you will always be super safe.
How do I keep my Superbia account safe?Expand
To keep your Disney Superbia account safe, don’t tell anyone else your password (except your parents) and make sure you log out of your game after you’ve finished playing. If you don’t log out, anybody else who uses that computer can play and make changes to your Superbia game. They can even pretend to be you.
To log out, all you need to do is click the log off button at the top right of the game when you have finished playing.
Why do I need to register an account to play Disney Superbia?Expand
To play Disney Superbia you need to login or register with a Disney Online account. This is so that we can save your game progress so that it will be just where you left it next time you login. It also protects your game from other users as you can only access your Superbia account using your own email address and password.
How do I register for a Disney Superbia account?Expand
To get started on Disney Superbia, click on the ‘create character’ button. Next you’ll be asked if you have a Disney Online account. If you already have an account, login with your usual email and password. If you don’t, you can create an account by filling in your email address on the right and clicking continue. You will then need to answer a few questions to complete your registration.
If you’re under 13 we’ll need to get your parent or guardian’s permission before you can start to play. Go through the registration steps and put in your parent or guardian’s email address when asked to. They’ll receive an email from Disney and as soon as they’ve told us they’re happy for you to have a Disney Online account and play Superbia, you’ll be able to log into the game.
Once registration is complete or you have logged in with your current Disney Online account, you can then create your character, give them a name and enter Disney Superbia.
I can’t login to Disney Superbia!Expand
To log into Disney Superbia you need to use the same email address and password you used when you registered your Disney Online account. Do not try entering a username or Share Code, you must enter your email address.
If you have forgotten your password, just go to www.disney.co.uk/password and type in your email address. Press the email button and your password will be sent to you right away.
Playing Disney Superbia
How do I play Superbia?Expand
In Superbia there’s so much you can do!
Once you’ve created your avatar you’ll be moved into your new house, here you can decorate your room and make it look just how you like.
The best way to explore the whole of Superbia is to play through the quests. Quest icons appear in the left hand side of the game play screen. Click on these and your new neighbours Ella and Max will help you complete each quest. Each time you complete a quest you’ll earn XP points which help you level up and get further through the game. You can see how far away you are from the next level by looking at the progress bar at the top of the game play screen. Once it’s full – you’ll level up! As your XP level increases there will be more items unlocked for you to buy from all the Disney Channel locations in Superbia.
How do I make gold in Disney Superbia?Expand
You buy items and clothing in Superbia using gold. To earn gold visit the ice cream parlour on the map and create tasty ice creams using the ice cream machine.
Different flavours and scoop combination make different amounts of gold. You will have to experiment to find the best combinations. You also get more gold if you manage to load the ice cream flavours when the loading arrow is pointing upwards. When your ice cream is ready, click on the ice cream machine to collect it and your gold will be added your balance at the top of the game play screen.
You can also make gold by selling items you don’t want anymore. To sell an item, go into the ‘edit room’ menu and drag the item you want to sell down to the shopping till icon. Easy!
How do I make ice creams in Disney Superbia?Expand
Making ice creams is a great way to earn gold in Disney Superbia. To make an ice cream, visit the ice cream parlour on the map and click on the ice cream machine. You then need to select how many scoops you want to use and which flavours – there are loads to choose from! Load all the flavours into the machine and the ice cream making process will begin automatically.
You will have to wait a little while before the ice cream is ready. Ice-creams with a lot of scoops take longer to make than ice creams with fewer scoops. Some ice creams can take up to 24 hours to make, but don’t worry, even if you logout of the game, the ice cream machine will not stop making your ice cream, so it will be ready and waiting for you when you come back.
When you ice cream is ready, you will get a message on your Superbia phone. To collect your ice cream, click on the ice cream machine and your gold will be added your balance at the top of the game play screen.
How do I level up and get more XP?Expand
The more you play Disney Superbia the more XP you will earn. The best way to increase your XP is by completing quests. Quest icons can be found at the left hand side of the game.
Each time you complete a quest, you earn XP points which help you level up. You can see how far you are from levelling up by looking at the XP progress bar at the top of the screen. To reward you for all your hard work, every time you level up, you will find that there will be more items and clothes that you are able to buy. You even get new rooms for your house!
How do I unlock things in Disney Superbia?Expand
When you first start playing Disney Superbia, there will be some items that you cannot buy or rooms in your house that you cannot open because you do not have enough XP. The more you play Superbia the more XP you will get. The best way to increase your XP is by completing quests. Quest icons can be found at the left hand side of the game.
Each time you complete a quest, you earn XP points which help you level up. The higher your XP level the more things you can unlock in the game.
How do I make friends?Expand
Making friends in Superbia is really easy.
Every player has a Share Code which is their own way of being found within the game. You can find your Share Code displayed in the top left hand corner of the game screen. There are two ways you can make friends in Superbia.
Ask your real life friends for their Share Code. Then, the next time you play Superbia, you can add them to your friend’s list by clicking the ‘add friend’ button in the friends menu and entering their Share Code. Simple!
You can also make friends with other Superbia players by visiting their houses via the High Score Tables. Here you can compare scores as well as make new friends!
Once a player is in your friends list you can visit their house, send them emoticons and gifts!
What are Share Codes?Expand
Everybody in Superbia has their own unique Share Code. This is so that friends can find each other in the game. You can find your Share Code displayed in the top left hand corner of the game screen.
Tell your friends your Share Code so that they can find you in Superbia. If you want to add a friend, ask them for their Share Code. Then, the next time you play Superbia, you can add them to your friend’s list by clicking the ‘add friend’ button in the friends menu and entering their Share Code into the box.
How many friends can I have?Expand
You can have as many friends as you like!
What do all the icons mean?Expand
If you are unsure of what any of the icons in Superbia mean, hover your mouse cursor over the icon and a text label will pop up telling you what it is.
Where can I get cheat codes for Superbia?Expand
Floating high above the sky in Superbia is a hot air balloon! This is where you can type in cheat codes.
From time to time on the Disney Channel and on the Disney website, special cheat codes will be given away. Type these codes into the hot air balloon and you’ll unlock a special prize! Cheat codes only last for a limited amount of time though so keep your eyes peeled...
How do I adopt a pet?Expand
To adopt a pet you need to be at level 3 in Superbia and the easiest way to level up is to complete quests and gain XP. Quests can be found in the quest diary.
When you’re reached level 3, head to the pet shop which is over to the right of the map. Once there, Annie, the pet shop owner will help you adopt a puppy or kitten!
How do I know what my pet needs?Expand
Caring for your pet is really easy. If you move your cursor over your pet you’ll be able to see how happy and clean it is by looking at the red and blue meters. To increase your pets happiness feed, stroke and buy toys for your pet. To increase your pets cleanliness, clean your pet.
Watch out for the thought bubbles that appear above your pet. These will give you hints as to what your pet needs. It’s good to keep your pet happy and content!
How do I feed my pet?Expand
To feed your pet you need to make some pet food. Head to the pet shop, click on the pet food machine and follow the steps to make the food. Once it’s ready, head back to your garden, click on your pet and choose the food icon.
My pet is dirty, How do I clean it?Expand
It’s important to clean your pet regularly. To clean your pet you need a cleaning item which you can get down at the pet shop. Once you’ve got one, click on your pet and then on the sponge icon. Your pet will be all fresh and clean in no time!
How do I get a second pet?Expand
To adopt a second pet you need to be at level 15 in Superbia. The easiest way to level up is to complete quests and gain XP. You can see your quests in your quest diary
How do I dig for treasure?Expand
Every day you can send your pet to dig for treasure down on the beach. Click on your pet and then on the treasure map icon. Your pet will then head to the beach and dig up cool items for you to collect for your room!
The happier your pet, the rarer the item they will find. These loads to collect so don’t forget to dig every day!
What are the minimum System requirements?Expand
You’ll need a PC or Mac to play Superbia. We’ve tried our best to make sure that Superbia works well on all types of computers but there are a few minimum requirements: If you're on a PC, you'll need:
- Intel Centrino/AMD Sempron processor or better
- Windows XP/Vista/Windows 7
- At least 1GB of memory
- Sound card and suitable drivers
- Flash Player v10.1 or higher
- Browsers - Internet Explorer 9, Firefox 10, Google Chrome 17 or equivalent browser.
And if you're on a Mac, you'll need:
- G5 or Intel processors only
- Any version of OSX
- At least 1GB of memory
- Flash Player v10.1 or higher
- Browsers - Safari 5, Firefox 10, Google Chrome 17 or equivalent browser.
If you don’t have the latest version of Flash Player installed on your computer, you can get it here for free - http://get.adobe.com/flashplayer/. Please check with your parent or guardian before downloading anything onto your computer.
All I see is a blank screen!Expand
Please go to the Adobe website to check you have the latest version of the Flash Player - http://get.adobe.com/flashplayer/. Remember to ask your parent or guardian for permission before downloading anything to your computer. If this doesn’t fix the problem, try using a different internet browser.
If you continue to have problems, please email us at Superbia@disney.co.uk. Let us know what is going wrong and we will get back to you as soon as we have got the problem sorted.
My account has reset itself! / I have lost my game and had to start again!Expand
We have recently experienced an issue where a small amount of players lost their Superbia game and had to start again. We have now fixed the issue and returned most players their original game. If you have still not got your game back, we are very sorry and we will do our best to sort it out.
To get your original game back, please email us at Superbia@disney.co.uk with the Share Code from your original game.
Can I play Disney Superbia on my Apple iPhone, iPod or iPad?Expand
Sorry! Apple iOS mobile devices do not support Adobe Flash Player which you need to be able to play Disney Superbia.
I can’t get Disney Superbia to load. It's not working.Expand
Lots of people want to play Superbia and sometimes the game can take a little while to load. When this happens, try refreshing your browser. If that doesn’t work, please try again later. We promise we will be doing everything we can to make Superbia work again, so please make sure you come back again soon.
If you continue to have problems, please email us at Superbia@disney.co.uk. Let us know what is going wrong if it is still not working and we will get back to you as soon as we have got the problem sorted.
The game has frozen, what do I do?Expand
I can’t find the answer i’m looking for!Expand
If your question is not answered above, please email Superbia@disney.co.uk.
If it’s a technical problem it would really help us if you could include as much detail as possible about what has gone wrong, what internet browser you’re using and also your Share Code. This will help us get you back playing Superbia as soon as possible!