Safe Surfing Frequently Asked Questions
What do I do if my child comes across violent/inappropriate content?
You need to immediately report this to the site administrator and your ISP.
What does it mean if a chat/IM service says it's moderated?
If a chat or IM service says that it is moderated this usually means that someone is watching what is being put up online. However, you need to be aware that there are different levels of moderation and it is best to find out just what type of moderation is on offer.
- Technical Moderation - automated
- Human Moderation - responsible person who judges whether content appropriate
- Post Moderation - content reviewed after publication
- Pre Moderation - content approved before publication
- Reactive Moderation - content only looked at if someone has flagged up a problem
What should I tell my child to do if he/she is cyber bullied?
Advise your child not to respond and to tell you or a trusted adult. Online abuse can happen at any time when your child is online and can be anything from cruel and hurtful comments in a chat room, email or on an un-moderated message board. Tell your child not to delete the evidence and you need to report the abuser. For more advice, tips and to report severe abuse contact Beatbullying http://www.beatbullying.org
What are the top tips to tell my child when it comes to safe chatting?
- Always use a nickname - not your real name
- Keep all your personal information secret
- Never agree to meet someone you don't know
- Be careful who you trust
- Don't send an unknown person your photograph
- Stick to public chat rooms
- Be especially careful what you publish on social networking sites
Is it safe for my child to open an email attachment from someone they don't know?
No it's not. It should be deleted as the attachment may carry a virus that will damage the computer.
Is IM safe for my child?
Instant messaging (IM) can be great fun but if you have safety concerns social networking/instant messaging tools can be filtered; the filter works by checking certain words or phrases. However, you can tell your child never to respond to an Instant Message from someone they don't know. Advise them to stay in the age limited areas on the sites that you have allowed them to access. Try to keep an eye on their online activity.
Can I stop my child viewing unsuitable videos online?
Yes, there is video filtering software available that blocks any inappropriate video material that is online. It works by accessing the metadata (descriptive text and tags) around the video.
What should I tell my child about registering on sites?
If a site asks your child to register it may only be for marketing information and to sell something. However some sites will not allow access until registration is completed. Tell your child to seek your permission before they register so you can make your own judgement.